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“Like other reviews we have had the same problems with...”

Written on: 08/10/2008 by pandrew20 (1 review written)

Good Points
looks good, size and storage

Bad Points
very poor reliability for an item costing this much, likewise customer service and support.

General Comments
Like other reviews we have had the same problems with our Maytag GC2225PEKB and had it repaired twice, It recently went out of warranty, just over two years old, and it has completely packed in. Maytag do not want to know about it and when the engineer came out he said it was unrepairable and that was it. At a cost of over £1500 for an item to have such a poor performance record and reliability issues is bad enough but it is backed with zero customer service and support. We have raised this twice with Maytag and we still have not had a reply from them. In addition to this no electrical repairers in yellow pages will touch them so we have to look at scrapping it, with no manufacturer solution, very environmentally ethical in this era. I cannot recommend enough that people avoid this brand.

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