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“I bought a Maytag GC2225PEKB American Style Fridge...

Written on: 29/03/2008

Good Points
Looks good.

Bad Points
MAYTAG in general.

General Comments
I bought a Maytag GC2225PEKB American Style Fridge Freezer just over a year ago. it stopped working on thursday night (good friday being the next day). it was great to see that the maytag office was closed and did not offer any operating hours, especially around easter trading. so i was stuck for 4 days over easter without a fridge. Then come the tuesday, i call them early to make sure i get onto someone without being put on hold. i then get told that i have to call another number for a local service company, and that maytag will not pay for any food spoilage. So then i call the local service company to book in a service call, because of course that is my duty to do such a thing and not a responsibility of maytag. Then the service company announces they can book me in 3 days later (I really dont need a fridge anyway for around a week - Easy to live without, especially when you spend 3000 pounds on one). I then call back maytag to complain, they misunderstand the whole thing. The service I received was poor, very poor.

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