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“WORST CAR SERVICE EVER”

written by Lia467 on 27/11/2017

WORST CAR SERVICE EVER! We arrived at the airport in London on time and could not find our driver anywhere. After 10 minutes I call the office, 30 minutes later the driver shows up. He had been sitting down having breakfast in the terminal. On our booked return leg the driver was not in the lobby. I called the service and they said the driver waited for 25 minutes than left. I asked how could that be as it is now 7:10 and our pickup was for 7:00. I informed him we have been in the lobby the whole time. The man for the service began to yell at me, calling me a liar and telling me my time was wrong. I confirmed the time on my phone with the lobby and he told me the driver would not be coming back, he was dispatched for another fair and I needed to find my own way back to the airport, then hung up on me. DO NOT USE THIS SERVICE.

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