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“Soles of shoes disintegrate!!”

Written on: 22/11/2017 by Tlkumm (2 reviews written)

I’ve always been a fan of Clark’s shoes and as a teacher wore these shoes for their comfort. However. I have a bad review to post since the shoes I recently bought deteriorated. I’d only worn the shoes a couple of times and the soles literally fell apart as I walked How embarrassing. Plus customer service says the best they can do is offer 50% off a new pair. Why would I want to buy a new pair? I was told they were on the shelf too long and that’s why they were in bad shape. Something about the chemical in the soles. Is that my fault? Should I know how long they’ve been on the shelf? Very disappointing. You lost a long time customer and I’ll make sure others know about your poor quality as well. You should do the right thing and replace shoes when it’s not the fault of the consumer. Especially as much as I paid for the shoes!!

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