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“worst car insurance ever”

written by on 16/11/2017

I have used John Lewis car Insurance for quite a few years on and off but when we came to make a claim we unfortunately found out what they are really like. And the process has been unlike anything we've ever experienced before.

We've had to do all the admin and have spent may hours on the phone doing the work that any insurance is (apparently) paid to do; we have been passed from pillar to post; had to chase to try to get answers; spoken with snotty, verging on rude, extremely unhelpful customer service operators... I could go on.

The moral to this story is that we will certainly not ever be using JL car insurance again and would strongly advise others not to eiether. Unfortuntely, you only find out the worth of your insurance company once you have to have to make a claim.

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