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★☆☆☆☆

“The most disgusting room we've ever stayed in!”

Written on: 16/11/2017 by 3GFamily605 (1 review written)

We stayed at the Travelodge in Loveland Colorado November 8th-9th 2017 and its turned into a HUGE mistake. We stayed in room 117 which was a 3 queen suite with a separate bedroom and honestly sounds 10 times better than the reality. Under the beds and behind the dressers were PILES of trash with everything from old food to condoms(see pictures) but that wasn't even a quarter of it! Under the bedroom queen was a Nesquick Chocolate Milk that turned solid and moldy probably months ago and the last straw for us was the plastic water bottle full of urine under the same bed!! If we didn't take so many pictures I would still be in shock and denial a hotel could be so bad, all three of us had never experienced anything like this place before! From stains and gunk all over the "white" walls and mattresses and a pillowcase; to the toilet and ceiling in the bathroom leaking..Even our P-Tac units were ancient and appeared to not ever have been cleaned, literally a quarter inch of nasty smelling dirt/crud on the filters. We had to be up early on the 9th to get to Denver on time and didn't make it back to Loveland until around 8pm, not to mention we didn't check in until almost midnight the night before and went straight to bed after being all the road all day. Needless to say, we were not able to speak with a manager on the 9th to address our issues and hadn't even yet found the rotten chocolate milk or bottle of urine! Upon speaking to the front desk the following morning we were apologized to a dozen times, told to email all pictures to their email(which I did, 21 of them actually and still didn't get everything) and we were promised that it would be made right but that the manager was on her way back from Denver and would arrive around 1pm and that we could absolutely expect a call from her as we were obviously checking out and finding a new hotel at this point. Well, not only did the manager never call us for 3 days, but when we finally contacted her she never apologized for our horrible room, never apologized for not calling us like both girls at the front desk and the maintenance man swore she would do, and only after us bringing up the potential health department violations did she finally feel like saying sorry and decided to offer us a fricken 10% coupon to stay at her appalling hotel again! We couldn't believe that we would be treated in such a way by a "hospitality" company and not only would I never stay here again, we will be doing everything in our power to spread the word and hopefully prevent more people from wasting their money and exposing themselves to God knows what was inside of that place. Only review I have ever done and I feel I saved it for the right time! Don't make our same mistake.

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