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★☆☆☆☆

“Awful”

written by on 10/11/2017

Terrible customer service. Note on your system obviously so not get noted correct or updated after ever call as each time I phoned I had to go through the same conversation which was not one I wanted to have. The whole service from booking to cancelling was a terrible experience and I would warn anyone who was booking with alpha rooms to rethink it and book elsewhere.

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