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“Recently sent a LGK8 to music magpie and was offered...”

written by dwSharp1953 on 06/11/2017

Recently sent a LGK8 to music magpie and was offered £17.00. The phone was working well and I used it a few days before I sent it. A few days later, music magpie emailed to tell me that the SIM port was faulty, and reduced my offer to £1.70. I rang to in to query this, since the phone was working before, and they said my only option was to accept or decline the offer. Declined, and guess what? I have just received my phone back in full working order, as I sent it. I put my Tesco Mobile SIM back in, sent a text and made a phone call. I called customer services again and they still refused to reconsider the offer or apologise for their error. Neither staff members even deviated from their script to listen to my problem, nor were they able to suggest any solutions. Do not send your phone here. They will hook you in with a good price and then knock it down.

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