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★☆☆☆☆

“Have recently stayed at the Royal Hotel, Whitby and it...”

Written on: 18/09/2010

Have recently stayed at the Royal Hotel, Whitby and it was not a pleasant experience. Our room was shabby and run down. Although it was a warm night at the end of august the heating was on full blast. When we requested to turn it off we were informed that this was not possible as there were no individual controls in the rooms. So we tried to open the window only to find that this was nailed shut. The bed was full of broken springs and the shower head was broken.



The food was disgusting. I am sure that there was not a qualified chef in the kitchen and that most of the food came from catering size tins or was the boil in the bag variety.



The lift was inadequate for the size of the hotel and would only take 2-3 people at a time.



So all in all we did not have a comfortable stay. Although the staff were mostly European they were helpful and polite. Also the hotel was very clean. But Shearings should be ashamed to be offering this standard of accomodation on their coach tours.



If you must stay in this hotel avoid room 324 as this is a health and safety disaster waiting to happen.

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