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Written on: 21/10/2017

Way back in July of this year I looked at switching my energy tariff. Was going to be TOTO ENERGY. However, TOTO contacted me to say that the tariff details were incorrect on this site, and that they have limited control over how their tariffs are advertised. So all in e-mails, I decided not to switch to them and they were duly notified that I would not be going ahead with them. They replied that they understood my disappointment and would cancel the switch immediately. This was on the 13th July 2017. Also well within the 14 days cool of period, in fact was done within 7 days. However, a couple of months later, I was very surprised to see that TOTO ENERGY are taking money from my account. Bank account details that they never got from me, but from this Compare The Market. com. To date, TOTO energy, has never contacted me with any type of bill, TOTO has just started to help themselves to money from my account without any permission from me.
Beware, you can not trust these companies. !!!!!

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