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“Nightmare with Returning an item - be prepared to pay...”

written by MariusBlaauw on 18/10/2017

Ordering and receiving the order all went without a hitch. BUT - make sure you do not want to return the item.

I recently returned a Samsung S8, when the phone left me it was in perfect condition with all bits neatly packed back into the box. There was a small tear in the box. When I did not hear back about my return I phoned them up only to hear that there was a earphone adapter missing and the phone had a big scratch on the back. I disputed this but it was their words against mine and I ended up having to pay £159 to finalize the cancellation.

So should you make the mistake of ordering from BuyMobiles and need to return an item i would suggest taking extensive photo's of the item everything that is included.

Better still buy from a more trustworthy company!

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