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“DISRESPECTFUL - A COMPLETE JOKE!”

written by MC27MC on 09/10/2017

Flowers ordered 3-days prior to recipients birthday, Paid for and accepted 08/25/2017 An email confirms "your order will be on it's way shortly".
Flowers do not arrive.
I question the person i dealt with Their claims "NOTHING IS WORSE THAN A GIFT ARRIVING LATE". ...
.and "AVOID DISSAPOINTMENT,TRUST FLORA2000 100% GUARANTEE ON TIME" .
...and ..."BECAUSE YOU CANNOT AFFORD TO BE LATE".
No reply?
I search my Email again and find two Emails in my JUNK mail requiring me "to call them as a security check" ???? They give a 1-800 number. No mention of this in their 'terms and conditions'
I am in Europe and Email flora2000 back stating that I cannot call a 1-800 number in America from Europe....and would they please deliver the flowers...although they are now 4-days late.
Flora2000 reply "We are sorry but Florida is OUT OF OUR DELIVERY AREA! ..in spite of their claims that, "WE DELIVER NATIONWIDE" ...and ..."WE DELIVER TO GERMANY, AUSTRALIA, UK, PHILIPINES, COLUMBIA ..ECT. ECT..." but apparently not FLORIDA?? (which, if true, they could have informed me of this when I made the order) The whole situation is A TOTAL FARCE. Even laughable if I was not so disappointed and frustrated. DEAL WITH THIS COMPANY AT YOUR OWN RISK!

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