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★☆☆☆☆

“Poor quality product and shockingly poor customer service.”

written by qgProctor318 on 08/10/2017

My engagement ring severed on the band after less than a year through no fault of my own. The manager was argumentative and totally incapable of appreciating our reasoning - i.e. They are meant to last decades and not months!!! No sense of concern or apology from her. Awful woman. Now the ring is back in thier hands so that thier "experts" can look at it. Very concerning as apparently it may be my fault that it has broken!!!!! Have made a complaint but no response. I would say spend more and avoid but they are not that cheap so just avoid avoid avoid!!!!!!!!!

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