written by Raymond1947 on 06/10/2017
I was involved in an accident with my Citroen car which the Third Party insurers admitted full responsibility.the car was a write off. I also have my BMW estate insured through Caravan Club and they incorrectly stated that my BMW was the car involved and sent a request for an extra £146 on the cover. After E mails and Phone calls,for which there was no reply no apology or reply been made at all. Now I have a letter from them which states that I have to pay the full balance of the policy on the Citroen.Total ripoff. I have insured my new car with another firm for same fully comprehensive cover for £100 less than the Citroen quote.
Will not be renewing the policies on the BMW or my house insurances,as after over 20 years of using the C.C insurance, there is no personal service at all.