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“Never seen fabric that bad”

Written on: 03/10/2017 by Amrmoneib (1 review written)

I bought a fabric sofa from DFS and I cant say how bad the quality of the fabric is. A week after purchase we noticed a weird stain. Then it turned out the teal fabric stains from pretty much anything, mild dampness, sweaty hands would leave prints. The only way not to have a stain is if you get a chair and sit next to the sofa. I called customer service twice and first they said that I should try drying them!!! Second time I was told it is my fault because I didnt buy their 250£ warranty. I emailed customer servifce and I got the rudest response ever. I would never buy anything from them again. Their quality belong to dumpsters. Rubbish

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