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“Amazing Excuses”

written by Tiara407 on 28/09/2017

Asked to take delivery of goods pre installation changed to a week earlier than agreed as supplier had messed up production so we would have to wait months if we did not take new date. 

Bathroom installed but toilet seat damaged. Fun then started. Installation in early July and replacement received 25 September. Reasons given were - been on holiday have not had time to check if delivered, ordered replacement but as was noted no charge order had been cancelled by director, you are not entitled to a replacement free of charge. 

No complaints re installation but after sales is a joke. They have your money so why should they worry? 

Always read reviews before spending on what could be an expensive item.

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