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★☆☆☆☆

“the worse card company that anybody can ever have”

Written on: 26/09/2017 by Imrozahmed (1 review written)

I was looking for card machine company online and I found that the paymentsense were offering only £8.50 a month and i thought its a very good deal. And wanted join them by looking into their online advertisement. So I puted my phone number my business name and address for someone to contact me a few minutes time a guy called me he introduced himself as business development manager of paymentsense. so discussed more about the price and he assured me number of time there are no any other charge than a line rental of £9 a month and a commission on every card transaction which is 0.38% for any debt card and 0.98% for any other credit card. I asked him so many times to make sure that there are not any other service charge going to incurred or not. And every time he just simply said there is not any other hidden charges part from the commission on every transaction and the card machine line rental of £9 month and the contract length is only 18 months. So i believed what he said and agreed with his verbal communication. And he made it so quick like. He took all my details over the phone and filled up the application by himself and sent me the filled application just to sign electronically and sent it back to him. so I did the way he wanted me to do cause we were agreed the price over the telephone discussion. However, in few weeks time i have got a copy of contract form from FDMS and it says that the line rental for FDMS is £18.23 plus Vat. And the contract length is 60 months and also there is a another £5.95 per month for unlimited Till roll. Which he said it would be free of charge. When I saw this I could not control my anger and i phoned the gay right way to know why did he do this to me . now he just twist himself and saying that there is nothing to do with him i have to phoned to the customer service department to discussed about this. He denied everything and saying that the £9 a month line rental is would followed by a cash back offer after 4 moth you have joined which he never informed me at all. This is not the end of the story after few more weeks I have got an statement from FDMS which is another shocking. I have seen that there are three different Merchant ID has been opened and each of them charging me £12.95 a month which i am not aware at all and I have not been informed i have not had any sort of discussion over the phone about this Merchant ID charges and not been informed by that guy. So basically this guy put me in a contract and in different different charges without informed me. Today i Just looked at my online banking guess what i saw i saw there has been two monthly payments at the same date taken by paymentsese which is £89.66 and £84.58. so this is what they are doing to me they are taking my money . within two monthns time they took abour £354 from my account with four different direct debit.

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