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★☆☆☆☆

“Disgraceful service”

written by on 24/09/2017


Be very careful with this company and in particular your sizes. Should you be slightly off they will charge you four times your original cost despite the carriers they use charging minimal additions. The use their own in house calculations which is just sharp practice. Once you get into this mess they refuse to show any proof of mistakes and the onus is 100% on you.

They then pass you to their resolutions department which is beyond frustrating and staffed by staff who quote policy only and have no problem solving abilities. After many months of arguing I managed to get through to management for an effective resolution which was one quarter of the initial amount demanded!! Good luck but my advise is to go directly to their carriers, they are usually similar in price.

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