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“Poor quality product”

Written on: 21/09/2017

I bought replacement ink cartridges for my Epson printer (I was reassured by the high customer ratings). However from the outset the quality has been poor - the inks leak and stain the paper. I have had to clean the heads and nozzles frequently and it has made no discernible improvement - the problems keeps recurring. I did complain to 999 - initially they engaged with me in trying to find a solution but when they saw that I really had a problem they flagged up that the warranty was out of time and offered me 10% off the next purchase. However as it is not a mistake I ever intend to repeat that was scant comfort. A false economy. DO NOT BUY.

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