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“Stay away if you want to avoid daylight robbery and danger”

Written on: 21/09/2017 by Santiagojf379 (1 review written)

Absolutely appalling company...
so I buy a phantom 4 pro drone new and take home. Turn on at home and controller starts to seriously over heat. So hot that basically can not hold the controller. And is buzzing like a battery ready to vent/explode. These are lipo batteries and any issue with these can be very serious.
So I call the store in sittingbourne the next morning to tell them and they never called back so next day I call back. To be told try to fly it and see if helps. So following these instructions I did and screen started to render and go green on controller. Next day I take it back to store to be told they do not exchange or refund and have to send it off to head office. Even though my product was faulty from the word go. Un happy but no choice I send back via store to head office. 11 days later my drone is returned to sittingbourne store telling me there is no fault even though dji told me should get no hotter then 40c. This controller gets between 44-50 c with a lipo battery installed.
If this battery was to vent out and swell would blow a hole in me or my family's body's. Maybe even death but maplin don't care as long as they are ok.... they refuse to exchange for a working product or refund. So now I'm forced to take legal action rather then have a product that works correct I paid £1700 for.
Think about my experience and do you really want to buy from a company that basically sells you a 1700 pound paper weight and don't care if serious injury comes to you as long as they sell you something.

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