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“Support is great, but not all is well.”

Written on: 17/09/2017 by mrfdes (1 review written)

Support is great. There are very helpful and competent people working at the helpdesk. However, one thing I am VERY unhappy about is the fact this company does not let you access your MySQL remotely. I have never known a paid for hosting company to do that. Many free companies do that, some offer unlimited features, minus remote MySQL access, but not paid for companies. This is a feature I might rely on heavily with my future websites, so it might be the issue which will decide whether or not I will remain a customer of this company.

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