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“BOGUS RETAILER! STEER CLEAR!”

written by Garciatl334 on 05/09/2017

I wish I came across the reviews before I placed the order. The prices seems reasonable. I guess that was what attracted me. (I wouldn't call it cheap as I have ordered the same item in the past for nearly the same price from a different retailer and it worked for about 2yrs).

I ordered a replacement battery for a Samsung laptop. It is yet to be delivered. The tracking number (from myHermes) they provided claims it's been delivered. Had few web chats with Hermes they claim the address to be correct and insist that an investigation into the matter can only be raised by the Retailer and the Retailer has refused to reply my emails and follow the procedure. I can believe I fell for their website/product.

To think reputable companies such as HERMES, PAYPAL & GFS could be linked to a company like this...
It's a dead end with Hermes. GFS could not locate them. Just spoke to Paypal and they've advised to create an account before looking to help but having come across a review about how unhelpful they were...oh well!

The reviews that claim to have received their items is very difficult to believe. They were probably paid to review.
The only way to contact them is by email and the person I dealt with has stopped replying me.

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