written by walshmarie on 02/09/2017
19 weeks, still can't open fire escape window in bedroom, one window made 4" too small still waiting for replacement. Fitting is appauling and finishing is even worse. Very hard to get a hold of penicuik direct keep being pushed from pillar to post. Very difficult to get on the complaints procedure system, even told them going to ombudsman no response at all what so ever. Absolutely fuming, I have three children and I work with children from home. Wish I kept my old leaking windows in. FUMING!!!!!!!!!!