written by on 08/05/2009
Good Points
Easy To Purchase.
Reasonable Price
Bad Points
Fail To Pay out on Holiday Losses even with Police Proof of Burglary & theft.
Fail to reply to emails.
General Comments
Easy to purchase Holiday Insurance from travel plan direct.
We should have asked what percentage of claims are paid.
Staff are very polite, even when they are refusing to pay without reason.