Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
9571785

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Staff have no clue. ”

written by Coughlinvb323 on 01/09/2017

Staff have no clue what they are doing. Money was incorrectly taken from my salary through PAYE and has not been allocated to my account. The tax office have confirmed the amount deducted and I have sent a P60 to confirm the amounts but SLC are blaming the tax office for not sending the full information. 18 months on I'm still trying to resolve the issue. I am constantly put on hold so staff can 'speak to a colleague' which shows me they are unable to do their job. Nearly £1000 is 'missing' from my loan repayments and the SLC keep making promises to resolve it but the letters they send my to confirm my correct balance are useful and only valid for a limited amount of time. After that the statements are still wrong and interest is accumulated on money I have already paid back.

Was this review helpful? 2 0