written by Haley340 on 31/08/2017
I walk in and clothes are unorganised and all over the floor. There is no one around to ask for help. Clothes are not clearly put on the right rack (sale or normal price). The managers and other members of staff are rude. There was one member of staff in the fitting room who was rather helpful but I feel like that was only place you could locate one memeber of staff. The queues on the shop floor was ridiculous and with most the tills empty. If H&M have a store they should probably hire the correct people to run the store. As I continued my shopping in H&M I was hearing a manager criticising a colleague and I saw it made the person feel uncomfortable. I personally wouldn't shop here unless I really needed too.