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“Delay to HSBC mortgage apocation cost me £400!”

written by Why.com on 31/08/2017

HSBC took so long to process my mortgage application that my fixed rate with my previous lender expired and I was transferred onto the variable rate, which cost me an extra £400 for that month. HSBC had to be chased every step of the way to progress my application. I was given conflicting information every time I phoned them. Totally incompetent, regret moving my mortgage to them.

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