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“excited to be there, let down with issues with video”

Written on: 30/08/2017 by barrythebolt (3 reviews written)

Great atmosphere and customer care and staffing on the day at the venue last Saturday. My 14 year old was so excited to drive a Lamborghini and to spend a moment in the Atom.

We were treated well and promptly and the whole place ran well with clear understanding by all the team members and staff, who appeared to care and be engaged despite the very many people there.

This is where the enjoyment ends - our recordings of the day were dreadful from the onboard camera and track circuit on the Atom.

Even with the software supplied by 6th gear it was appalling quality with distorted sound - focus on a dirt spot on the windscreen and 30 seconds of a track in brilliant purple.

When we complained to someone at the experience, we were told 5-7 days to come back to you with a response, and effectively being told go away nothing we can do.

Save your money don't buy the videos they are not worth it and do not reflect the promotional material or in any way in our case represent what was offered.

We have had to escalate our case to our credit card company and will Pursue 6th gear as they devastated my 14 year old and the trust has gone- Word of
Mouth is important.

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