written by Valentina310 on 20/08/2017
Felt like all staff were not trained in the job they were supposed to be doing. Optician said no change in prescription yet periphial vision was different. forgot to add prisms to my prescription and then said it was because he forgot to press the button on his computer. glasses took two weeks and when fitted I could not read above 12, but the girl took them away and heated the stems ????? Felt the whole process from start to finish was mickey mouse.