Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

9566810

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Incompetent employees & managers”

written by 206Morris on 20/08/2017

Visited romford store a few months ago to open a business account sat down with staff member who told a long pointless story about Metro Bank and then decided to show me around the bank, after at least an hour I was told my address check didn't go through and needed more ID. Why not cut out the rubbish in the beginning and start of with basics first so you don't waste people's time. Manager then came over and apologised for the issue but didn't seem to show genuine concern, you can tell no one is qualified to be in a managerial role just by the speech and attitude. The staff are very young and don't seem to have a clue about banking. Poor poor service!!!

Was this review helpful? 2 0