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★☆☆☆☆

“Not replying to my camplaint of faulty item”

written by ppSutton477 on 20/08/2017

I ordered 3 jackets, purchase worth over 200€ delivered on time but one blazer..which a solid block color came witha fault in the fabric. I wrote to yoox the same day and received an automatic acknowledgement followed by a reply offering a price adjustment if I send a photo.I have sent numerous photos since then but each time there was no acknowledgement email, also sent numerous emails informing of what was happening.RECEIVED NO MORE RESPONSES!!!..

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