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“Total waste of time”

written by Jovigirl79 on 18/08/2017

First if all I know applying to a company like this is stupid but when it's ur only option what do u do?

So I applied and like everyone was accepted. And the process began I was offered a car and then had to waste several hours of backwards and forwards phone calls getting all the information they require. Once that was done I was booked in to collect the car a few days later.
On the day of collection I dropped my 2 yr old with a childminders, to then get a phone call to say the guy signing me up for the car had gone off sick and there was no one else available! So few days later they contact again, they have another car for me that was actually at the site I wanted to go to. Hang on what happened to the first car, no explanation was offered. So another insurance surch and lengthy phone calls to arrange all the details followed this time by them actually asking to see my drivers licence! And the finance people calling to go through my income and expenditure which took over an hour at dinner time with my toddler around I only went ahead with the call ad I was again booked in to collect the car in 48 hrs.
Day of collection arrives and a manager calls the car was left off the transporter from Bristol ffs.

Third attempted I was offered two cars at the same price. So after long research efforts about both cars I picked and booked in to collect surly nothing would go wrong this time. Haha how wrong was I. Another phone call an hour before leaving to be told the site was closed and they were waiting for a call to say they were open and ready for me. This was at 10 am, by 3pm I heard nothing so told them to forget it.