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★☆☆☆☆

“Awful service ”

written by Angela261 on 18/08/2017

I had to give in some documents to order a new part for my car. Never been before...Walked in, everyone who worked there avoided eye contact so I assumed you had to wait in the sitting area. Sat down with my 2 small children. Was ignored by everyone that walked back. After 45 minutes of waiting, I asked another customer who told me that this was not the waiting area, only for people to pick up their cars. NOT ONE single person asked if I needed help.
Booked it in for a valet and to fix a part, this was easy enough to book.
Took my car in and was told they do not do a valet (I understand a full valet costing £35 would clean the fabric and dash board along with a wash) nope £35 to get it poorly washed and a quick hoover.
They barely washed the car, still filthy with dead bugs on. The wing mirrors weren't even touched. And as for the hoovering, they didn't even touch the boot. Still dirty inside too. I will be contacting them to get a full refund. You can pay £10 and get a better job by one of those Eastern European car washes... will not be using them again!!!!

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