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“Only recommend to an enemy”

written by 383English on 18/08/2017

I ordered an item on line from Easylife on 8th August. I had a confirmation email on 10th August noting that the item was in stock and would be delivered by Yodel on 15th August. Yes you've guessed it - it did not arrive! Looking on the website it noted that the order was "complete" on 10th August, but when checked with Yodel on 16th August, the item had not been picked up. Easylife then washed their hands of the matter and waffled on about there was nothing they could do but wait for the order to arrive. I wanted then to cancel the order, but they sid I could not do this but had to wait for the delivery and then refuse to take it. What a waste of everyone's time and trouble. What a way to carry on a business! This is the third time I have had trouble with Easylife - will I ever learn?

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