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★★☆☆☆

“Very competitive but you get what you pay for.”

Written on: 10/08/2017 by pennyProfit (9 reviews written)

My motorbike has been insured with Devitt for three consecutive years. Never needed to claim so happily paid on renewal until I changed address. £30 admin fee to change address in the same postcode area! When I told them that Direct Line charged £2.50 admin to change address on my car policy, they referred me to the contract. That, I said was for mid-term vehicle changes not address. I soon realised that I was talking to a brick wall. As circumstances would have it, it was still cheaper to insure with them until renewal so waited for amended online documents. Two emails and a call back and still without new documents. To top it all, they sent me an email link to write this review to be entered in a prize draw to win £500 Amazon vouchers. I don't think I'll win. I just wish I don't need to claim until after renewal (with a better organised company).

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