written by obFarley461 on 08/08/2017
Called out for leaking tap they said it needed a new washer. Couldn't put tap back again said it was broken, nothing wrong with actual tap beforehand just the washer. Left us with no hot water source downstairs, had to call back the next day as he did something under the sink that had leaked and flooded under sink cupboard, he came out again to stop the leak, said it was fixed and went to his van, had to call him back as it was still leaking. One week later we are still without hot water downstairs, company called Metro Rod is who insurance company sent out