Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
9561513

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★☆☆☆
WRITE A REVIEW

“Where's my carriage -Eurostar don't care!”

written by on 08/08/2017

We had two seats booked on Eurostar and after a very slow check in/security control etc went straight onto the train at Gar du Nord. Ah well we tried to. Our carriage number wasn't there. What do we do? After half an hour train manager had tipped people out of a carriage and we forced our way on and grabbed a seat. Not a word from the staff. set off 40 minutes. Because train only 47 minutes late on arrival and we didn't have to stand all the way no gesture of partial reimbursement can be made (in case they have to do it for everyone and it costs Eurostar a vast amount of money I was told).
Had to wait almost a month to get answers and they couldn't care less.
Really not impressed with a company that ducks out of its responsibility when it event is known beforehand and then mismanaged.

Was this review helpful? 0 0