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“e-mails all went directly to junk mail”

Written on: 05/08/2017

This was my first time as guarantor. Probably did not receive the emails in the right order so got very confused especially when I was refused as not being a home owner. ( which I have been for the last 40yrs )

When I phoned I was told no problem, but then had lots of questions fired at me about my contributions to the household budget to which I had no answers as everything in our household is joint Eventually I was accepted & thankfully the money came through almost immediately.

My grandson is now the happy owner of a camper van, so it was worth the confusion in the end

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