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“Typhoo the owners of the Glengettie tea are MEAN.”

Written on: 05/08/2017 by Leplacis1 (1 review written)

Having been Glengettie tea drinkers for nearly 20 years we were very disappointed by the attitude and actions of the company about a faulty batch of tea we bought.
We purchasesd a 480 bag lot from Amazon to find that more than half of them were split and unusable . We contacted Glengettie and were asked for the batch numbers and to send samples of the bags plus silver foil wrappers.They then contacted us to say that there was a production fault and that we would be compensated
The compensation consisted of £10 of vouchers we could only be spent in stores and not on line.
As all Glengettie users know it is almost impossible to find them in stores and as the vouchers can only be used against Typhoo products none of which we use they are a waste of space and don't even cover the cost to us.

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