written by Adyson339 on 23/07/2017
I visited the Sevenoaks branch to get my daughter's ears pierced. The staff were incredibly rude and made us wait 20 minutes before telling us they didn't have time to pierce my daughter's ears. The shop was empty. When we explained they should have told us that straight away and not made us wait for 20 minutes one very rude member of staff started shouting at us. Will never go to Claire's again. Very unprofessional and untrained staff.