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“Counter intuitive, glitchy, difficult to use.”

written by Skinner239 on 18/07/2017

Extreme difficulty in the reconciling sales ledger, purchase ledger and also to some extent bank statements. The software has clearly been written by someone who knows nothing about how to compile a set of accounts. You have to dart backwards and forwards from one screen to another trying to figure out which invoices to apply a payment to. It will not give you a debits/credits breakdown of a supplier/customer account in order to easily reconcile the payments to invoices. Instead, when trying to allocate a payment, you get a massive list of "every" single invoice from all accounts, even though you know which customer it applies to and don't need to have to sift through hundreds of lines of data.

Weird glitches on report dates and so on, which in turn cause problems with accounting reconciliations and reports.

The method it manages VAT cash accounting is completely inadequate, as it does not tie in the VAT on sales and purchase invoices to the money received. Instead it simply works it out based on the money going into and out of the bank account, which of course may be wrong as you not likely to remember which invoices were zero rated or standard rated etc.

Really really regretting moving from our previous software to this as it is causing a nightmare.