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Review Number	9530678
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“Lack of communication”

written by Ogle476 on 02/07/2017

I ordered a laptop to be delivered, next day to local store. Instructions were that a confirmation email would be sent upon dispatch - it was. Not to go to store until received further email and text message of delivery - neither received. Unable to use "track order" facility as several attempts kept showing error message/service unavailable. Upon phone customer services to query, turned out my order was indeed at my cal store awaiting collection it no contact to inform me of this! Inconvenient and time wasting.

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“Lack of communication”