written by McKenzieac217 on 26/06/2017
Website is useless, wouldn't recognise my customer account number, wouldn't allow me to pay my bill. Customer 'service' by telephone is likewise useless, you'll be kept hanging on the phone endlessly, when you finally get through staff are dismissive and impolite. They need to seriously get their act together, in this day and age in a competitive, incompetence is unacceptable.