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“Daily.co.uk used to be a great company...”

written by MarkHatesDaily on 23/06/2017

Daily.co.uk used to be a great company however Paragon Internet have taken them over and they are now terrible.

Tried to renewal my domain online where the control panel advertised the price at £10.99+vat for a single year, paid and was issued an invoice stating renewal for domain name and the price. The website however showed an error and said something failed, but your payment was successful DO NOT REPEAT PAYMENT please contact support.

Support come back a while late and say it's too late to renew for £10.99+vat and it's now £90+vat, I decline and ask for a refund.

Daily.co.uk (T/A Paragon Internet Group Ltd) come back to me and refuse to issue a refund for the missold renewal/legal invoice which shows clearly the description and price for what I have paid yet will not refund it when they didn't renew it.

The details are now in the hands of Slough Trading Standards, unfortunately as most customers won't find this review until it's too late as they use a generic name rather than Paragon Internet to trade online.

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