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★★★☆☆

“Very poor communication”

written by Tomnotlob on 23/06/2017

Booked with travel republic before and had no problem. Booked trip to Florence arrival 12 th June 2017. We booked trip in Oct 16. On arrival. Booked accom for location to train station on arrival met with taped scrap of paper on bell and no access to building stating" due to error of travel agency please come to our second B&B " This was 20 min walk on hot day. No prior warning of change and no explanation/apology offered on arrival at new accomodation. no fridge either.

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