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“I ordered 2 of the Vaporetto Steam Vac. Waited 8 weeks...”

written by 319Ashby on 21/06/2017

I ordered 2 of the Vaporetto Steam Vac. Waited 8 weeks for delivery. Gave the good one to my daughter, she likes it. I notified Polti that 1 was defective, they said they would ship another. I did not receive any correspondence from them, so after several weeks I called them. Polti USA support said, it I should receive it by the end of the day 6/10/17. I called again and asked to speak to a supervisor. No response!
I ordered before Christmas 2016.

What are my options.

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