written by on 01/06/2017
When I booked my trip to Ireland thru Fareboom I was nervous. One, because I had never been to Europe before and, two, because I had never heard of Fareboom before. I took the leap and book my trip.
I have to say I am overly impressed with the service I received from Fareboom. I was provided with my initial booking within a few days and I was notified of flight changes without delay.
My oringinal booking had me stop over in Boston for a day and a half. At first I thought this was a fantastic opportunity to end my Irish adventure in a very Irish town. However, seeing the hotel prices in Boston left me less than excited.
Two weeks before I was to fly to Ireland I contacted Fareboom to see if I could get a flight change to avoid the layover. Within 24 hours I received a response advising my flight was changed and there was no overnight layover. In fact my new flights home were even better!!!!
I cannot express how much I appreciation the accomodation. No questions asked, no extra charges.
I do not know who granted my request, but from beginning to end the whole Fareboom team has gone above and beyond. It is not often we see this customer appreciation. I will continue to sing your praises and promote tiur company.
My many thanks to Fareboom. You truely started and ended my trip with a Boom!!!