Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

9511211

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“DO NOT USE HOPPA”

Written on: 30/05/2017 by JDunbar (1 review written)

I have used Hoppa for many years, but will never use them again!! i had an email from them earlier this year quoting me 30% off transfers, as I have 2 trips to Majorca booked for this year, I booked the 2 transfers. The agent I spoke to said the 30% was a mistake and should have been 25% discount, however they would honor the 30% charging me 25% discount and taking the further 5% off separately. Needless to say this has not happened, furthermore they have overcharged me. My first trip I was quoted £13.36 but £21.54 was taken from my bank, the second trip I was quoted £42.46, I have paid £5 deposit which should leave £37.46 to pay, they are now asking for £60.18 before 2/7/17.
I have emailed several times, filled in their contact forms, written to the UK head office, phoned the UK office numerous times - no reply, any response I have had is that they are sorry and looking into my complaint. This has now been going on for several weeks and my complaint is still not resolved.
I am now taking to review sites to let everyone know that, the price you are quoted may not be the price you will ultimately pay.

Was this review helpful? 0 0