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“Female broken down alone and kwikfit never came”

written by MinaMalloy136 on 27/05/2017

Please note although kwikfit take the money and have their logo on everything its Intana Assist who supposedly supply the service.

As a young female travelling alone i sat on the m25 in the dark and cold for 5 hours..promise after promise but nobody came. At one point a random car with two men in it pulled up behind me and then drove off.

In the end i paid 400quid to be towed home myself once my phone battery was at 5%. I had no food or water for about 7hrs in total. I had to chase intana assist for 3weeks to get my money back

Kwikfit have not looked into this, they have not apologised and they take no responsibility for what happened...they will happily take your money though.