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“Absolute shambles at Evans store in Kingston on a...”

Written on: 10/05/2010

Absolute shambles at Evans store in Kingston on a Sunday with jobsworth manager who seems to spend more time having power trips on his junior child staff than checking stuff is sold on time/correctly. We both chose bikes, with total order of bikes, helmets, locks and lights coming to over £1000,paid,waited for 2 and a half hours to get rear and front lights and d locks fitted, came back to find rear lights not fitted, d lock fitted upside down so cycle unrideable, no sign of helmets, bell gone missing on my cycle and then, just in time, in better light, noticed scratches in paintwork on both bikes. on pointing this out they offered touch up, what else we would like for free to take them off premises,(so glad we did not take them up on that!)- on £429/£500 bike! so cancelled order, which at least was done without quibble- never again, waste of day. Walked in to Moores cyles teddington on way home, what a difference.

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